SUPPORT &FAQs Guide

1. What type of products does MS Attire offer? MS Attire offers high-quality stitched and unstitched women’s clothing, including casual wear, embroidered suits, printed suits, and seasonal collections.

2. How can I place an order?

You can place your order through our social media pages by sending us a message with product details, size, and your delivery information.

3. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery across Pakistan.

4. What are your delivery charges?

Our standard shipping charges are 250 PKR nationwide.

5. How long does delivery take?

Orders typically take 3–5 working days to reach you, depending on your location.

6. How can I contact customer support?

You can reach us at:

Phone: 03036619479

Email: msattair4746@gmail.com

7. Do you accept returns or exchanges?

Yes, we accept returns and exchanges under specific conditions. The product must be unused, in original condition, and reported within 24 hours of delivery. (See our Return Policy for details.)

8. What if I receive a damaged or wrong item?

If you receive a faulty or incorrect product, contact us within 24 hours with pictures, and we will arrange an exchange.

9. Do you offer international shipping?

Currently, we only ship within Pakistan.

10. Can I cancel my order?

Orders can only be cancelled before shipping. Once the parcel is dispatched, cancellation is not possible.

11. Do you restock sold-out items?

Restocks depend on fabric availability. You can message us to confirm if a specific design will be restocked.

12. How do I know my size?

Each product includes a size guide. If you need help choosing your size, message us and our team will assist you.

13. Are colors exact as shown in the pictures?

We try our best to show true colors, but slight variations may occur due to lighting and mobile/device screens.

14. How can I track my order?

Once your parcel is shipped, we share a tracking number for you to check delivery status.

15. Do you offer customized stitching?

Currently, we provide standard stitching sizes only.